Responsible Gaming
Our Commitment to Responsible Gaming
At Parimatch India, we are committed to promoting a safe and enjoyable gaming environment. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification & Legal Requirements
Parimatch India is strictly for players aged 18 years and above, or the legal gambling age in your jurisdiction in India, whichever is higher. We verify all accounts to ensure compliance with local laws.
If you are under the legal age, you must not register or participate in any gambling activities on our platform.
Warning Signs of Problem Gambling
Please review the following checklist. If you recognize any of these behaviors in yourself or someone you know, seek help immediately:
- Spending more money on gambling than you can afford to lose
- Gambling with money meant for bills, rent, or essential expenses
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Borrowing money to gamble or pay gambling debts
- Failed attempts to reduce or stop gambling
- Using gambling as an escape from problems or negative emotions
- Experiencing physical or mental health issues related to gambling
Self-Help Tools & Limits
Parimatch India provides tools to help you maintain control over your gambling:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
- Loss Limits: Establish maximum loss limits to prevent excessive spending.
- Reality Checks: Receive periodic reminders about your playing time and current session duration.
- Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is becoming problematic.
- Time-Out: Take a break from gambling for a specified period without closing your account permanently.
To access these tools, visit your account settings or contact our customer support team for assistance.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Below are recognized organizations that provide free, confidential support:
India
- All India Institute of Mental Health (AIIMH) – Provides counseling and support services for gambling addiction. Contact your nearest mental health facility or hospital for referrals.
- Gamblers Anonymous India – Support groups and peer counseling for individuals affected by problem gambling.
International Support Organizations
- GamCare (UK) – www.gamcare.org.uk – Free support for problem gambling in the United Kingdom.
- GamStop (UK) – www.gamstop.co.uk – Self-exclusion scheme across UK gambling operators.
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Counseling and support for Australian residents.
- Responsible Gambling Council (Canada) – www.responsiblegambling.org – Resources and support for Canadians.
- National Council on Problem Gambling (USA) – www.ncpgambling.org – Information and helpline for problem gambling in the United States.
- Bundeszentrale für gesundheitliche Aufklärung (Germany) – Health education and information on problem gambling prevention.
When to Seek Help
If you believe you have a gambling problem, please reach out for help immediately. Problem gambling is a serious condition that can affect your health, finances, and relationships. Support is available, and recovery is possible with proper guidance and treatment.
Do not hesitate to contact a support organization or mental health professional. Your well-being is our priority.
Contact Us
If you have questions about responsible gambling or need assistance with account controls, please contact Parimatch India's customer support team. We are here to help you maintain a safe and enjoyable gaming experience.